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FAQ

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What is a courier service?A courier is a person, an employee of that company or a business which delivers a message, package or letter from one place or person to another place or person.
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Why would I need courier service?Professional courier service helps you streamline your business: As a business owner or manager, you have a heap of issues to handle, including ensuring your employees are not overworked and overstressed. Add to this the challenge of meeting your clients’ expectations and delivering your products and services on schedule. Once you outsource responsibilities such as the delivery process, you are better equipped to handle your core business needs and work on restructuring them. Customized services for delivery of all types of item: Professional courier companies also offer pickups for goods that are perishable e.g. (patient food delivery) or sensitive items (hospital and lab courier), medicines (pharmacy medications), essential parts and accessories of hard-to-find items in the market (auto-parts courier) etc. They do a great job of dispatching them across the globe. Assurance of one-day delivery: Virtual retail merchants thrive on courier companies that make life so much easier for them by making sure their products reach their customers the same day that they ordered them. This is an excellent way to build customer loyalty. Save costs on freight pooling and linear rates: Courier companies often merge bulk items from the same location together and deliver them as a freight pool, therefore, reducing the costs you pay on your individual package. Also, courier booking engines such as Northpoint Services, charge linear rates on their parcels, so you only pay for what your package weighs and not a standard rate. Security: Your parcel/package will be properly protected, and is exponentially less likely to get lost and damaged between point A and point B—if at all. Couriers usually service a small and familiar customer base, which holds them more accountable for the safety and security of your delivery. Northpoint Services is your premier delivery, courier, and logistics company, proudly serving several areas in West Virginia. Regardless of whether or not you are a large business or small local business, our courier services are seamless for you.
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Customized services for delivery of all types of items.Professional courier companies also offer pickups for goods that are perishable e.g. (patient food delivery) or sensitive items (hospital and lab courier), medicines (pharmacy medications), essential parts and accessories of hard-to-find items in the market (auto-parts courier) etc. They do a great job of dispatching them across the globe.
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Assurance of one-day delivery.Virtual retail merchants thrive on courier companies that make life so much easier for them by making sure their products reach their customers the same day that they ordered them. This is an excellent way to build customer loyalty.
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Save costs on freight pooling and linear rates.Courier companies often merge bulk items from the same location together and deliver them as a freight pool, therefore, reducing the costs you pay on your individual package. Also, courier booking engines such as Northpoint Services, charge linear rates on their parcels, so you only pay for what your package weighs and not a standard rate. Security: Your parcel/package will be properly protected, and is exponentially less likely to get lost and damaged between point A and point B—if at all. Couriers usually service a small and familiar customer base, which holds them more accountable for the safety and security of your delivery. Northpoint Services is your premier delivery, courier, and logistics company, proudly serving several areas in West Virginia. Regardless of whether or not you are a large business or small local business, our courier services are seamless for you.
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How quickly can you deliver my package?Northpoint Services can vary in terms of delivery time. We offer a service where a courier will pick up and deliver your package directly with no stops in between; which is usually delivered in under 60 minutes. Other courier services we offer include a 3-hour delivery, a 5-hour delivery, and the same day delivery which would deliver your package before the end of the business day. Contact us for more information regarding the types of services we offer.
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